A team of purpose-driven individuals
Since our founding in 1989, Stericycle has grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated areas, including specialist waste compliance, regulatory compliance, information protection, brand protection and customer contact solutions.
Our personal approach
We believe in ‘each customer’, not ‘just another customer’.
In keeping with this personal approach to service, we have developed a hand-picked team of experts to answer your questions and provide professional support. Each member of this friendly team has been extensively trained on all aspects of the Stericycle business.
First-class customer care
We take pride in our customer service and work hard to deliver the level of support that we would like to receive.
All our employees complete training in the Customer First initiative, which guarantees every customer receives the same level of service and expert help and advice with a personal touch.
Our core values
- Integrity - We are honest and open in our interactions with others. When making decisions, we always do the right thing.
- Accountability - We take ownership of our actions and we focus on solutions. We deliver our promises.
- One Team, One Goal - We work as a team, no matter the goal. We share successes and failures together and work to make things better.
- Continuous Improvement - We provide the most value while consuming the fewest resources. We embrace the talents of the people who do the work.
- Enjoying Our Work - We have a culture that fosters team member engagement and loyalty. We do so with a spirit of camaraderie.
- Customer First - We provide service that is valuable for our customers and exceeds their expectations. We respect the value of both our internal and external customers.
"We take our responsibilities as a global leader and a global citizen very seriously, constantly asking how we can achieve a higher standard."
Cindy Miller
Stericycle President and Chief Executive Officer
"Stericycle provides us with a safe, reliable and friendly service. There is a point of contact at any time with helpful account managers to hand where needs be."
Rob Jepson
Deputy Director of Capital, Estates and Facilities. Northern Care Alliance NHS Group
Code of Business Conduct and Ethics
Stericycle team members and Third Party Representatives, regardless of what country they work in, are expected to conduct business in compliance with all applicable anti-corruption laws and regulations, as well as all applicable Stericycle policies and procedures and our Code of Business Conduct and Ethics. Team members have a duty to report in good faith any suspected violations of the Code, policies, procedures, laws and regulations, as well as any unsafe conduct.
Get in touch
Do you have a question? Need a quote or some advice?
Contact our team today.